Senior Manager - Client Insights Programme Leader - CMD - FCS - HK 1

Job Req ID: 37714

Date: 2 May 2025

Country/Region: HK

City: Hong Kong

We are seeking a dynamic and strategic Associate Director/Senior Manager to join our Clients and Markets team in China/HK. This pivotal role is crucial in driving strategic projects, managing local efforts, and serving as a key liaison between global, regional, and local teams. The successful candidate will ensure the successful implementation of global and local initiatives as well as driving comprehensive reporting to communicate insights to leadership and stakeholders.

The Clients & Markets Development team, a part of Firmwide Corporate Services (FCS), plays a key role in enhancing the firm’s ability to build strong client relationships and deliver exceptional services across its priority industries and key accounts. By collaborating closely globally and locally with the firm’s leadership, relationship partners, and account teams, the team drives strategic initiatives to strengthen internal collaboration and client connections, with the aim to support the firm’s growth and market success.

Key Responsibilities:

Global and Regional Initiatives (60%):

Global/Regional Liaison: Act as the primary contact for facilitating communication and reporting for the CN/HK Markets Leader at global and regional levels
Initiative Implementation: Drive and adapt global/regional initiatives locally, ensuring alignment with CN/HK’s strategy and representing local perspectives
Event Support: Prepare materials, insights, and analyses for key global and regional events
Best Practices Implementation: Identify and implement best practices from global and regional teams to enhance CN/HK operations
Knowledge Sharing: Develop a SharePoint site for firmwide sharing of global/regional best assets with the CN/HK team

Local/Strategic Support (40%):

Strategic Project Support: Drive local strategic initiatives to enhance existing processes and functions
Reporting and Communication: Facilitate comprehensive reporting and analyses to support decision-making and demonstrate progress to leadership and stakeholders

Work Experience and Desired Attributes:

Experience working in a Line of Service (LoS) capacity, engaging directly with clients and collaborating across the global network. Demonstrate a strong understanding of client interactions, firm operations, and cross-border collaboration
Excellent communication and stakeholder management skills with the ability to work across all levels of the firm
Proven track record in driving strategic projects and initiatives under tight timelines
Adept at data analysis and leveraging insights for strategic decision-making
Strong PowerPoint skills, able to summarize and present complex information effectively for stakeholders at all levels

Effective leadership and interpersonal skills, with experience in managing and guiding teams successfully
Ability to work well in a fast-paced, dynamic environment
Fluent in English and Mandarin, with particularly strong English writing skills (Cantonese is a plus)

Job Profile Summary

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. Our team is a client focused group that is responsible for positioning the PwC brand and driving long term growth. You’ll work with sales and marketing teams to drive consistency in executing our client relationship, and business development strategy, as well as driving our sales framework to help deliver value on key business initiatives.

Job Description

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct.

Disclaimer

The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau). PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.