Business Services and Support - Assistants and Office Support - Administrative 2 - CS - G

Job Profile Summary

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Job Description

Key Responsibilities

In our changing world, you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment, and build relationships quickly and easily. You are curious, anticipate and address the needs of others, and look to fully understand each task before assisting in the most appropriate way. You are organised, and work collaboratively and efficiently, staying energised even when faced with challenges or ambiguity.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Manage travel arrangements, including flight bookings, hotel accommodations, visa applications, and local transportation for senior executives and team members

• Prepare detailed travel itineraries and ensure all travel logistics are efficiently planned and coordinated

• Handle staff expense claims, verify receipts, and ensure timely processing in compliance with company policies

• Coordinate internal and external meetings, including scheduling, agenda preparation, and distribution of relevant materials

• Arrange video conferences, conference calls, and meeting room bookings with appropriate set-up and technical support

• Maintain and manage executives’ calendars, ensuring optimal time management and scheduling efficiency

• Liaise with internal departments and external contacts to facilitate communication and meeting logistics

• Manage and support the daily use of digital tools and corporate applications (e.g., travel, expense, meeting apps), including those provided by external vendors or developed in-house

• Provide administrative support such as document filing, data entry, and office supply ordering

• Draft, compile, and format reports, presentations, and business correspondence

• Act as a backup for secretarial colleagues during their leave or absence

• Support other ad hoc administrative tasks and departmental projects as assigned

Requirements

• Diploma or Bachelor’s degree in Business Administration or a related discipline

• Minimum 3 years of relevant secretarial or administrative experience in a corporate environment

• Excellent organizational, time-management, and problem-solving skills

• Strong IT skills with the ability to manage and navigate internal systems and apps provided by vendors or developed in-house (e.g., travel booking, expense management, scheduling platforms)

• Excellent communication and interpersonal skills

• Fluent in both written and spoken English, Cantonese and Mandarin

• Proactive, detail-oriented, and able to work independently as well as collaboratively